Privacy Policy
EFFECTIVE DATE: OCTOBER 12, 2026
SejoSuite is a business software platform operated by Sejo Development LLC, Ocala, Florida ("we", "us"). This policy explains what information SejoSuite handles, why, and the choices you have. It covers the SejoSuite web apps (including Mail, CRM, Projects, Host, Knowledge Base and AI) and the connections you make to outside services such as Stripe, QuickBooks Online and Square.
1. Information we handle
- Account information: name, email address, role and sign-in details for people who use SejoSuite.
- Content you put in SejoSuite: for example contacts, clients, emails, calendar events, forms and agreements, time entries, projects and files. Your organization owns this content.
- Connected-service data: when your organization connects Stripe, QuickBooks Online or Square, SejoSuite reads and writes only what the feature needs, such as customers, catalog items, tax and payment-term settings, and invoices.
- Technical data: basic logs (such as IP address, browser type and time of request) used to keep the service secure and working.
2. What we store from connected accounts
When you connect QuickBooks Online or Square, we store the connection identifier, the company or seller identifier, and the company or business name. The sign-in tokens that allow access are held by our Nango connection service. Other QuickBooks, Square or Stripe data is read when you use a feature (for example, to list customers when you create an invoice) and is not copied into a separate database, except for a record of the invoices created through SejoSuite so we can show their status and limit actions to invoices your organization made.
3. How we use information
- To provide and operate the features you use, including creating invoices in the accounting or payment service you chose.
- To secure the service, prevent abuse and fix problems.
- To send service messages such as sign-in and account notices.
- To provide AI features you turn on. Content you submit to an AI feature is sent to our AI model providers to produce the result.
We do not sell your information. We do not use data from QuickBooks Online, Square or Stripe for advertising, and we do not use your content to train AI models.
4. Who we share information with
We share information only with service providers that help us run SejoSuite, and only as needed. These include our hosting and infrastructure providers (for example Cloudflare), our connection service (Nango), the services you connect (Stripe, Intuit QuickBooks, Square), and AI model providers for AI features. We may also disclose information when required by law or to protect rights and safety.
5. Retention
We keep information while your organization's account is active. When a connection is removed, we delete the stored connection and its tokens. When an account is closed, we delete or de-identify its data within a reasonable period, except where we must keep records by law or for security.
6. Your choices
- Disconnect a service: an organization owner can disconnect QuickBooks, Square or Stripe in SejoSuite under Settings, Payments. This ends the connection and removes the stored tokens. You can also revoke SejoSuite's access from inside your Intuit, Square or Stripe account.
- Access, correction and deletion: contact us at the address below and we will help, subject to verifying who you are. If your information was entered by your employer or organization, we may direct your request to them.
7. Security
We use access controls, separation between organizations, encrypted connections and secret management to protect information. No system is perfectly secure, so we cannot guarantee absolute security.
8. Children
SejoSuite is for business use and is not directed to children under 13. We do not knowingly collect information from them.
9. Changes
We may update this policy. We will post the new version here with a new effective date, and for material changes we will give notice in the service or by email.
10. Contact
Sejo Development LLC, Ocala, Florida, USA
Email: [email protected]